Privacy Policy

Phases & Spaces Real Estate, LLC

Last Updated: April 2026

I. Information We Collect

We collect personal information you provide directly through our landing pages or during the real estate advisory process, including name, email address, and phone number. When you opt in to SMS communications, we also collect your mobile phone number and consent preferences.

II. Third-Party Processing & Financial Data

Screening & Applications: For co-op purchasers and renters, we facilitate the collection of financial data. However, Phases & Spaces Real Estate, LLC does not store your sensitive financial documents. We utilize secure third-party processors, including BoardPackager, TransUnion SmartMove, RentSpree, TurboTenant, and LeaseRunner. Their respective privacy policies govern the handling of that data.

Electronic Signatures: We use Signaturely to process legal documents.

III. How We Use Your Information

Your data is used exclusively for our business operations, including property matching, market analysis, and transaction management. We do not sell your personal information to third-party marketers.

IV. SMS & Text Messaging Communications

When you opt in to receive SMS or text messages from Phases & Spaces Real Estate LLC, we collect your mobile phone number and your consent preferences.

How We Use SMS Data: Your mobile number and SMS consent are used solely to send you communications you have requested, including property alerts, appointment confirmations, market updates, and promotional real estate information.

No Third-Party Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All SMS opt-in data and consent information will not be shared with any third parties.

SMS Opt-In: By checking the SMS consent box on any of our forms, you expressly consent to receive recurring automated text messages from Phases & Spaces Real Estate LLC. Message frequency varies. Message and data rates may apply.

V. Your Rights & How to Update Your Information

You have the right to:

• Opt out of SMS communications at any time by replying STOP to any message

• Reply HELP to any message for assistance

• Request correction or deletion of your personal information by emailing [email protected]

• Withdraw your consent to receive marketing communications at any time

• Request a copy of the personal information we hold about you

To update your contact information or communication preferences, email [email protected] or call 929-556-2914.

VI. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss, including secure data storage and encrypted transmission where applicable. While we take data protection seriously, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to contact us immediately at [email protected] if you believe your information has been compromised.

VII. Cookies and Tracking

We use tracking pixels (such as Google and Meta) to analyze traffic on our landing pages and optimize our media buying efforts. This data is used to improve our service and reach relevant clients in Queens, Nassau County, Suffolk County, general NY area.